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For information relating to shipping schedules and tracking, please view our Shipping Information page. For information relating to returns or cancellations, please refer to our Returns & Cancellations page. For any other questions, please check our FAQ, or drop us a line using the contact form below or contact us on support@hoo-heal.com . We aim to respond to all our customer enquiries within 1 business day.
We automatically send order confirmation emails and shipping update emails after you have placed your order. Please ensure that you provide your correct email address when you place your order. Hotmail & Gmail users please note: If you are a user of Gmail or Hotmail then we recommend you check your spam folders or junk inbox folder, as sometimes important shipping update emails can end up in these folders.
* Shipping Updates - January 2024 *
For information relating to shipping schedules and tracking, please view our Shipping Information page. For information relating to returns or cancellations, please refer to our Returns & Cancellations page. For any other questions, please check our FAQ, or drop us a line using the contact form below or contact us on support@hoo-heal.com . We aim to respond to all our customer enquiries within 1 business day.
We automatically send order confirmation emails and shipping update emails after you have placed your order. Please ensure that you provide your correct email address when you place your order. Hotmail & Gmail users please note: If you are a user of Gmail or Hotmail then we recommend you check your spam folders or junk inbox folder, as sometimes important shipping update emails can end up in these folders.
* Shipping Updates - January 2024 *
Frequently Asked Questions
What size should I choose?
Consult the sizing advice below to select the most suitable size. To achieve the optimal fit, measure your calf using a tape measure and select the appropriate size.
This size chart aims to accommodate various body shapes to the best of its ability. If you are dissatisfied with the fit of your size, please contact us to initiate an exchange procedure.
Your personal preference also influences the size you select. Increasing the size will provide more space for movement, while decreasing the size will result in a snugger fit. We suggest selecting based on the size chart for the most accurate fit.
When stuck between sizes because of differing shoe and calf measurements, go for larger sizes for extra space in the foot and toe regions.
Can I choose different colors and sizes?
If you would like to choose different colors and sizes:
- Select your desired pairs and quantities and click "Add to Cart"
- Once the cart page pop up, click the X in the top right corner to continue shopping
- You can then choose the rest of your order and proceed to checkout when you are ready!
How tight are they and what kind of pressure will I experience?
Our compression socks are tight enough to give you support and pain relief while not being overbearing. Experience the magic of gradual pressure which allows you to have proper support throughout the whole sock!
How long does shipping take?
It's Depend on your location, 90% of orders deliver within 5-7 days
What's your guarantee
Our confidence in our product’s quality is reflected in our extensive guarantee period.
Should you find yourself not entirely pleased with your acquisition, you are welcome to return the item within a 60-day window from the date of purchase. Please note that at this time, we do not cover the cost of return shipping. For additional details, please consult our return and refund policy on our website : https://hoo-heal.com/pages/return-refund-policy
In the event of a delay in your order’s arrival, do not hesitate to reach out to us at our support email, and we will ensure your concerns are addressed promptly. support@ hoo-heal.com
What're they made of
Our socks are made of 80% Nylon + 20% Spandex. We recommend washing cold and air drying to prevent shrinkage. No fabric softener.
What footwear should I wear?
Our progressive pressure socks can be worn with any work or training shoes.
From hardworking nurses to elite athletes, we help them all live better lives.
Should I buy multiple pairs?
Our socks are fully machine washable and quick drying.
Having a second pair will ensure that you always feel fresh and ready.
How does this help my work-life balance?
Wearing progressive pressure socks keeps you comfortable at work and energized when you get home. Say goodbye to crashing out on the couch and go out and live your life.
Frequently Asked Questions
What size should I choose?
Consult the sizing advice below to select the most suitable size. To achieve the optimal fit, measure your calf using a tape measure and select the appropriate size.
This size chart aims to accommodate various body shapes to the best of its ability. If you are dissatisfied with the fit of your size, please contact us to initiate an exchange procedure.
Your personal preference also influences the size you select. Increasing the size will provide more space for movement, while decreasing the size will result in a snugger fit. We suggest selecting based on the size chart for the most accurate fit.
When stuck between sizes because of differing shoe and calf measurements, go for larger sizes for extra space in the foot and toe regions.
Can I choose different colors and sizes?
If you would like to choose different colors and sizes:
- Select your desired pairs and quantities and click "Add to Cart"
- Once the cart page pop up, click the X in the top right corner to continue shopping
- You can then choose the rest of your order and proceed to checkout when you are ready!
How tight are they and what kind of pressure will I experience?
Our compression socks are tight enough to give you support and pain relief while not being overbearing. Experience the magic of gradual pressure which allows you to have proper support throughout the whole sock!
How long does shipping take?
It's Depend on your location, 90% of orders deliver within 5-7 days
What's your guarantee
Our confidence in our product’s quality is reflected in our extensive guarantee period.
Should you find yourself not entirely pleased with your acquisition, you are welcome to return the item within a 60-day window from the date of purchase. Please note that at this time, we do not cover the cost of return shipping. For additional details, please consult our return and refund policy on our website : https://hoo-heal.com/pages/return-refund-policy
In the event of a delay in your order’s arrival, do not hesitate to reach out to us at our support email, and we will ensure your concerns are addressed promptly. support@ hoo-heal.com
What're they made of
Our socks are made of 80% Nylon + 20% Spandex. We recommend washing cold and air drying to prevent shrinkage. No fabric softener.
What footwear should I wear?
Our progressive pressure socks can be worn with any work or training shoes.
From hardworking nurses to elite athletes, we help them all live better lives.
Should I buy multiple pairs?
Our socks are fully machine washable and quick drying.
Having a second pair will ensure that you always feel fresh and ready.
How does this help my work-life balance?
Wearing progressive pressure socks keeps you comfortable at work and energized when you get home. Say goodbye to crashing out on the couch and go out and live your life.